This white paper uncovers opportunities to create long-term relationships across health sectors through proven loyalty strategies.
COVID-19 laid bare, in the starkest terms, shortcomings and inequities in receiving quality health care. At the same time, already evolving consumer expectations dramatically accelerated in the crisis landscape.
Experts predict the consumer, not the provider, will be at the center of the health model no later than 2040. Advancing technologies will provide more personalized, specific and portable health data to individual patients. Increasingly more empowered to choose the providers and treatments that meet their individual, holistic health needs and budget, consumers will expect health care to match the efficiency, personalization, and value they’ve come to enjoy, and expect, in other industries. DOWNLOAD THE WHITE PAPER
